Subtle Acts of Exclusion
A shared language for everyday inclusion.
Most exclusion at work is not dramatic. It is subtle, often unintentional, and usually repeated. It is painful for people and extremely damaging to an organization's culture. This framework gives everyone a practical way to do something about it.
The Book
Subtle Acts of Exclusion: Second Edition
Co-authored by Dr. Michael Baran and Dr. Tiffany Jana, the book has been a Hudson News and Amazon bestseller and has won several awards. It replaces debates about intent with something more useful: a common language, a clear framework, and specific guidelines to use for creating even more connection and trust after an exclusion has happened.
- A new name and framework for the everyday slights that wear people and cultures down, without the silence or defensiveness.
- Practical scripts for the person affected, the person who caused harm, and the people nearby.
- Guidance for leaders on responding in the moment and following up afterwards, to create real trust and collaboration on their teams.
- Stories and examples drawn from real workplaces.
- A detailed case study from a widespread integration of the SAE framework at Tufts Medicine.
- A discussion / activity guide, for groups and teams to discuss the main ideas in the book together.
Press
- Forbes: 11 Books To Read To Be a More Inclusive Leader
- Entrepreneur Magazine: 10 New Books For Leading in a Hybrid Environment
- World Economic Forum: 17 books every business leader should read to build an inclusive culture
- Business Insider: 18 books on how to build high-performing, inclusive cultures that every business leader should read
The E-Learning
The highly interactive eLearning course is not your typical boring eLearning. It is built to be engaging, real, and effective for scaffolding deep understanding and practical skills for true culture change.
- Self-paced modules in which our experts conversationally introduce the SAE language, framework, and guidelines.
- Short on-the-street videos of real people explaining the very subtle acts of exclusion that they have experienced at work.
- Realistic scenarios where learners practice responding, from different perspectives.
- Works on its own or in combination with workshops and keynotes: for deepening or refreshing the understanding, for onboarding new employees to this framework as they get hired, and for sustainability.
- Can be hosted on our LMS or delivered to you as a SCORM file to put on your LMS.
- Pairs with facilitator guides so teams can keep the conversation going.
Workshops and Keynotes
Turn insight into everyday action.
Inspire audiences for real change with highly engaging sessions and talks that bring the Subtle Acts of Exclusion framework to life.
- Captivating keynotes for conferences, all-staff meetings, leadership summits, and more.
- Hands-on workshops for teams of any size, level, or function, virtual or in-person.
- Can be integrated into broader leadership and manager development training.
- Optional facilitator discussion guides so the conversation continues after the session.
Let's talk
Ready to turn exclusion into inclusion?
No matter where you are in assessing your people and culture needs, we're here to support your progress. Tell us about your needs, and ask about a free
30-minute exploratory call.